People
NCPG CHIEF HEATHER MAURER RESIGNS AS KALSHI DEAL SPLITS US RG BODY
Heather Maurer is stepping down as executive director of the US National Council on Problem Gambling after nine months, following regulator walkouts over the council’s $2m partnership with Kalshi.
Heather Maurer is to leave the National Council on Problem Gambling (NCPG) after less than a year as executive director, as the fallout from the organisation’s partnership with prediction market operator Kalshi continues to cost it members and staff.
The NCPG board confirmed the resignation at the end of September. Maurer will stay in post until 16 October to help with the transition, and the board said a search for her successor would begin immediately.
Board president Derek Longmeier said: “With the dedicated commitment and depth of experience of the NCPG staff, we assure all of our advocacy, programs and services will carry on seamlessly during the search process.”
A $2m deal and a membership revolt
The dispute dates back to May, when the NCPG announced a multi-year partnership with Kalshi that included a $2m contribution to the non-profit. Kalshi became the first Platinum-level member of a new Financial Services and Trading membership category, and the money was earmarked for a Financial Trader Health and Safety Initiative.
The arrangement put the council on one side of the industry’s most contested question. State regulators and tribal gaming authorities argue that sports event contracts offered by Kalshi and its rivals are unlicensed sports betting. Kalshi maintains that they are financial products overseen by the Commodity Futures Trading Commission. A membership category that described prediction markets as financial services and trading was read by several state bodies as taking Kalshi’s side.
According to Legal Sports Report, regulators or state councils in Ohio, Michigan, Nevada and Washington have left the NCPG since Kalshi joined, and Maryland chose not to renew its membership. Casino.org named the Michigan Gaming Control Board and the Ohio Casino Control Commission among the departures.
The council has defended its position. Longmeier has previously said that prediction markets carry “many of the same risks and harms associated with traditional gambling” and that the organisation has a duty to reduce gambling-related harm “wherever it occurs”.
Second senior exit in a week
Maurer’s resignation came days after director of programs Jaime Costello left the organisation. Newsletter The Closing Line reported that Costello announced her departure on LinkedIn, citing changes in the working environment that no longer matched her values.
Maurer was named executive director in November 2025 and started in January. She arrived from outside the gambling sector, having spent nearly six years as chief executive of the National Association of Nurse Practitioners in Women’s Health.
She succeeded Keith Whyte, who led the NCPG for two decades and is now a responsible gaming strategic adviser at FanDuel. Casino.org noted that the council is now looking for its third executive director in two years.
Why it matters to the industry
The NCPG is the main national advocacy body for problem gambling in the United States. It operates the national helpline network and administers programmes that many licensed sportsbooks and casinos point to in their own responsible gambling commitments. State regulators and operators are among its funders, which is why the loss of regulator members has financial as well as reputational weight.
The row also illustrates how far the prediction market fight now reaches. What began as a jurisdictional dispute between state gaming regulators and the CFTC has moved into advertising, sports league partnerships and, in this case, the governance of the responsible gambling sector itself.
Whoever takes the role will inherit that question on day one: whether the council keeps Kalshi’s money and its new membership tier, and whether the regulators that walked out can be persuaded to return if it does.
iGaming
MAARTEN HAIJER TO LEAD NEW WORLD GAMING AND BETTING ALLIANCE
The former EGBA secretary general will be director general of the WGBA, a Geneva-based alliance whose listed members include bet365, Entain, Flutter and FDJ United.
Maarten Haijer, who led the European Gaming and Betting Association (EGBA) for 13 years, has been named director general of a new international industry body, the World Gaming and Betting Alliance (WGBA).
The WGBA announced the appointment on 9 October. It describes itself as “a global alliance of regulated gaming and betting operators, industry associations, and other stakeholders”. It is set up as a non-profit association under Swiss law and will be based in Geneva. Its website lists bet365, Entain, Flutter, FDJ United and EGBA as members, and names EGBA as one of its founding members.
A global lobby for regulated markets
The alliance says it will promote “fair, effective and proportionate” regulatory frameworks that protect consumers, reduce gambling-related harm, support integrity in regulated markets and tackle illegal gambling. It plans to work with governments, regulators, law enforcement, public health bodies and international institutions under three themes: making the case for regulated gambling, promoting safer play and tackling illegal gambling.
“At WGBA, we aim to unite the international gaming and betting community around the shared purpose of championing effective regulation, high industry standards, and evidence-led policy,” Haijer said in a LinkedIn post announcing his new role.
“The global regulatory landscape is evolving fast. The case for well-regulated markets has never been more important, both for consumers and for the societies in which they operate,” he added.
The WGBA’s governance structure consists of a general assembly of members, a board appointed by the assembly, and a secretariat. It has not yet named a chair or board members. Haijer is the only staff member listed on its website. According to his comments reported in the trade press, a formal launch is planned in Geneva in November, alongside the alliance’s first flagship report. While the body is being set up, EGBA administers its website.
From Brussels to Geneva
Haijer joined EGBA in 2008 as director of regulatory affairs and became secretary general in 2013. Before that he worked at the Dutch Ministry of Economic Affairs and at the Netherlands’ Permanent Representation to the EU. EGBA credits him with helping to open European markets to regulated competition and with setting up European Safer Gambling Week.
The Brussels-based association announced his departure on 27 August. Pierre Tournier, a senior director who joined EGBA in November 2025 after senior roles at the Betting and Gaming Council and the Remote Gambling Association, has been interim secretary general since 1 September.
“The growth of the illegal market remains the biggest threat to players and to the regulated sector alike,” Tournier said on taking over.
Why it matters
The WGBA’s listed members include several of the largest regulated operators in Europe and North America, and its leadership comes from EGBA. That suggests the major groups want a single voice in international debates that go beyond the EU, from the spread of unlicensed offshore gambling to the treatment of prediction markets and new licensing regimes in Latin America, Africa and Asia.
Other international bodies already cover parts of the sector. The World Lottery Association represents state lotteries, and the International Betting Integrity Association focuses on match-fixing and suspicious betting. None of the listed operators has yet publicly commented on its membership. The make-up of the WGBA board, and whether more operators and associations join before the November launch, will show how far its reach extends.
People
UK GAMBLING COMMISSION OPENS SEARCH FOR £190,000 CHIEF EXECUTIVE
The Gambling Commission is recruiting a permanent chief executive to replace Andrew Rhodes, with applications closing on 23 October and a final panel set for 9 December.
The Gambling Commission has started recruiting a permanent chief executive, offering a salary of around £190,000. The post has been without a permanent holder since Andrew Rhodes left in April.
The advert, run by executive search firm GatenbySanderson, closes at noon on 23 October. Preliminary interviews are scheduled for 5 to 13 November, followed by assessments and informal conversations in the last two weeks of November. A final in-person panel and a stakeholder engagement exercise will be held on 9 December.
The role is based in Birmingham on a hybrid basis, with national and international travel. The successful candidate must hold, or be eligible for, Developed Vetting security clearance.
A period of change
The job description says the new chief executive will lead the regulator through “a significant period of change”, overseeing reforms arising from the Gambling Act Review and positioning the Commission as a forward-looking regulator in an “increasingly digital and data-driven market”. The role also covers National Lottery regulation and accounting officer duties. It calls for a national and international profile, including work with overseas regulators on what the advert calls “the threat from illegal gambling”.
Candidates are expected to have led a large, complex organisation and a digital or data-driven transformation, and to show commercial acumen, political awareness and resilience under public scrutiny. Previous chief executive or accounting officer experience and a regulatory or public-sector background are described as advantageous rather than essential.
Under the Gambling Act 2005, the Commission’s board appoints the chief executive. The Secretary of State for Culture, Media and Sport must consent to the terms and conditions of employment.
Leadership reshuffle
The recruitment completes a wider change at the top of the regulator. Rhodes announced in February that he would leave on 30 April to take up a new role, ending nearly five years in charge. He joined as interim chief executive in June 2021 and was made permanent in May 2022, leading the Commission through the implementation of the 2023 gambling white paper.
“It has been a privilege to lead the Gambling Commission through such an important period of change,” Rhodes said at the time. Deputy chief executive Sarah Gardner has been acting chief executive since his departure.
Ruth Evans, former chair of the Independent Parliamentary Standards Authority and current chair of Stop Scams UK, began a five-year term as chair on 30 September. She replaced interim chair Charles Counsell. Over the summer, Tim Miller, executive director for policy and research, announced he was leaving, and Sarah Fox was seconded from the Department for Culture, Media and Sport to lead policy, research and National Lottery regulation.
What the next chief executive inherits
The new chief executive will take over as the white paper programme reaches what the Commission has called its “final stages”. Measures already in place or being phased in include financial risk checks, stake limits on online slots, a cap on bonus wagering requirements and tighter controls on online game design. The statutory gambling levy, which the Commission has collected since April 2025, has replaced voluntary industry contributions to research, prevention and treatment.
The incoming leader will also oversee a new corporate strategy and the Commission’s push against illegal gambling. When Evans was appointed, Counsell described that work as “world leading”. With a final panel set for 9 December, the appointment is unlikely to be confirmed before the start of 2027.
People
UK TOTE NAMES GIG’S JAMES COXON CEO AS ALEX FROST STEPS DOWN
The UK Tote Group has appointed Gaming Innovation Group COO James Coxon to succeed Alex Frost as chief executive and will close its gaming business to refocus on racing pool betting.
The UK Tote Group has appointed James Coxon, chief operating officer at Gaming Innovation Group (GiG), as its next chief executive, succeeding Alex Frost, who will step down at the end of 2026 after almost nine years at the helm. The leadership change comes with a restructure that will see the Tote close its gaming business and refocus on horserace pool betting.
Frost led the consortium that bought the Tote from Betfred and has been chief executive since the UK Tote Group took ownership in 2019. According to the Racing Post, he first raised succession with the board at the start of the year. He will remain an executive director through 2027 before moving to a non-executive role on the board.
“I’m handing over the CEO role, but I’m certainly not walking away from the Tote,” Frost told the Racing Post, adding that the next phase required “a different set of skills and fresh energy at the top”.
Coxon’s background
Coxon brings more than 20 years of experience across B2B and B2C betting and gaming. He held senior leadership roles at DraftKings following its acquisition of sportsbook technology provider SBTech, before joining platform supplier GiG, where he most recently served as COO. The group did not give a start date.
John Williamson, chairman of the Tote, said Frost had “provided strong leadership over the past nine years”, describing his successor as exceptionally well placed to lead the business through its next phase of development, according to Gaming Intelligence.
Gaming out, racing in
The restructure scales back what has been heavy investment in the Tote’s direct-to-consumer digital business outside racing. Its gaming operation will close, and the consumer offering will become more racing-focused across its digital platforms, although a complementary sportsbook will be retained. Frost cited tax increases and a demanding regulatory environment as reasons for leaving gaming.
Some digital roles will be lost, partly offset by new B2B positions, and a staff consultation has begun. Frost said the group’s priority would be supporting affected colleagues, and that the business remained profitable with no debt.
The centrepiece of the strategy is the World Pool, the commingled international pool launched with the Hong Kong Jockey Club at Royal Ascot in 2019. It has generated more than £65m for British and Irish racecourses, and according to Gaming Intelligence, World Pool revenues have grown by around 40% this year, with double-digit growth expected in 2027. The group is also exploring linking domestic bets such as the Placepot with major international multi-leg pools.
“The Tote’s future is in developing horserace betting pools both in the UK and internationally,” Frost said.
Why it matters
The move follows a wider retreat from non-core verticals among UK operators facing higher gambling taxes, and it makes the Tote one of the clearest examples of a business narrowing to its specialist product. For British racing, which depends on pool betting contributions, the bet is that international liquidity can offset a softer domestic betting market. Coxon’s platform background suggests B2B distribution of Tote pools will be a priority when he takes over.
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